SOS for Craft cms

SOS for Craft CMS – We take over when others don't know what to do

Is your Craft CMS project getting out of hand?

Is your Craft Commerce shop not achieving the best results?

When a Craft CMS project encounters technical problems, many things can go wrong. Content becomes difficult to maintain, changes create new errors, or the system becomes unreliable. Often, the previous service provider lacks the necessary Craft experience, the freelance developer is unavailable, the Craft environment is programmed more in the style of Word Press (see Craft vs. Wordpress) and expanded with useless plug-ins instead of being optimally developed.

This leads to wasted time, increasing budget pressure and declining confidence. Craft unit supports companies, agencies, and marketing teams that need a functioning Craft system and want reliable stabilisation.

Takeover of critical and failed CMS projects 

We specialise in taking over critical Craft CMS projects when others get stuck! Many projects are unnecessarily complicated by a lack of system knowledge, faulty data models, unclear template structures, or incorrectly used plugins. For example, when plugins are installed indiscriminately, causing more harm than good in the long run (see Blitzcache). The project grows – but the technical basis cannot keep up. The result: instability, security gaps, poor performance and, in the worst case, a complete project standstill.

We take on projects in precisely these situations and create a clear basis for stable operation. The craft unit team analyses the current state of your system with a professional and individual code review, identifying problems in the setup of the server environment, programming code, project goals and SEO. We use this to develop a clear refactoring strategy. In doing so, we consider not only the immediate emergency, but also long-term stability, scalability, security and maintainability.

Support for production bottlenecks

As a service provider for other digital agencies, craft unit is happy to step in during short-term bottlenecks and can take over defined areas of ongoing projects. These can be smaller individual components or entire sections or websites. Depending on the agreement, craft unit can operate completely in the background (an NDA helps here) or act as an external programmer for the agency. Any variation is possible, but requires precise agreements. We can then continue to work together on a project basis, or we can get the project back on track and you can then continue sailing alone. We step in at short notice and resolve technical blockages, create transparency about risks and show concrete steps for stabilisation.

There are many reasons for this:

  • Short-term bottlenecks due to project size, staff shortages, holiday periods or timing stress
  • The service offered exceeds the agency's expertise or capacity
  • Complete discontinuation of programming services for Craft CMS as a strategic agency decision, but you don't want to lose existing customers

Getting started with ongoing maintenance and server hosting

We take over the maintenance of running systems. Within the framework of an SLA, we work with the customer to determine which adjustments, new functions, further development, visibility and goals are to be achieved. In doing so, we keep an eye on the editors' backend in order to adjust its handling as needed. With full cost control, transparency and absolute flexibility.

A Craft CMS system only remains reliable if it is properly maintained. We take over existing installations and check hosting, databases, caches and deployments.

Versioning, refactoring, system analysis

Many instabilities arise from structures that have grown over time and are no longer traceable. We analyse code, versioning and databases and check the architecture of the system. The major upgrades currently taking place to 5 require experienced programmers.

craft-unit takes over the monitoring of ongoing projects and provides the necessary technical emergency service. Often, the best choice is to take over the entire project, including individually optimised hosting on our own servers.

We step in when others drop out 

When a project is on the verge of collapse or no more solutions are being delivered, a clear technical restart is necessary. We take responsibility in critical situations and stabilise the system before further damage occurs.

With experience from hundreds of Craft CMS projects, especially with complex setups, we ensure clean code, sustainable architecture and stable performance.

We are a Craft Partner Agency with the ambition to realise more than just a ‘somehow functioning’ content management system.

Beispiele von SOS Anfragen, die uns in den letzten 2 Jahren erreicht haben

A customer had to pull the emergency brake on the development of a Craft CMS that was already 75% complete. The internal development department discovered massive security vulnerabilities that could not be fixed.

Do you need assistance with your Craft CMS project or further support that your service provider cannot provide for Craft CMS?

Uncomplicated and fast help!

Craft CMS service for existing projects

Official Craft CMS partner for almost 10 years